Front Office Supervisor Filled
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Job overview
As a Front Office Supervisor, you are responsible for the coordination of an efficiently run Front Office department including the Concierge- and Bellman/Security team to ensure guest- and employee satisfaction. Continually supervise, train, and monitor compliance of all existing- and new processes, policies, and procedures, as well as updating these when necessary.
Expectations
- Excellent Customer Service Skills with a friendly and outgoing personality
- Ability to train, coach, motivate, and discipline a team of Front Office associates
- Must have strong attention to detail, be highly organized, and capable of effective and efficient multi-tasking
- A solution-oriented problem solver with a customer-focused orientation
- Ability to effectively communicate and interact with all levels within the resort
Qualifications
- Minimum 2 years experience in a similar position with Hotel Operations
- Degree in Hotel/Hospitality Management or relevant field
- Excellent written and oral communication skills
- Knowledge of Microsoft Office Programs
- Proficiency in English and a minimum of one other European language such as Italian and/or German. Dutch and Spanish are a plus.
Excellent Benefits
- Competitive salaries
- 5-day workweek
- Employee discount at Tara Eco Supplies
- Discount at major local supermarket
- Up to 27 vacation days per year (depending on the length of employment)
- Health disabilities, and life insurance, dental and vision insurance, associate’s wellness program, bonus opportunities, loan availability
If you are a motivated professional looking to contribute to a resort committed to excellence and sustainability, Bucuti & Tara invites you to apply and join the exceptional team.
Bucuti & Tara Beach Resort is proud to be an Equal Opportunity Employer
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Bucuti & Tara Beach Resort is a smoke and drug-free work environment. Applicants will be submitted to a pre-employment drug test and are subject to random drug testing once employed.
Benefits
- Compensation & Financial Benefits Competitive pay, bonuses, pension, or other financial benefits.
- Growth & Development Career progression, training, mentoring, or professional development.
- Health & Wellness Health coverage, wellness support, or related employee programs.
- Time Off Paid vacation, public holidays, personal leave, or wellness days.
- Workplace Perks Staff discounts, meals, transport, or other workplace extras.
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What the skills in this listing mean, and guides connected to them.
Understand the skill
Customer Service
Helping customers before, during and after a purchase or stay.
Why this is shown: Required for this job
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