About this skill
Welcoming guests, handling check-in and check-out, answering questions and resolving requests at the front desk or other guest-facing points, so every guest feels looked after.
For candidates
Name the property management system you have used (Opera, Protel, Cloudbeds or others), and the size of the property. Give an example of a complaint you turned around. Languages matter here: say which you speak and how well.
For employers
List the system you use, the shifts (including nights) and the languages. If night audit is part of the role, say so; it changes who applies. A short scenario, such as an overbooked guest at midnight, shows how a candidate thinks on their feet.
How matching works
Matching is most reliable when both the profile and job listing use this same skill and any expected proficiency is set accurately.
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