Security / Bellman

Company Snapshot

Bucuti & Tara Beach Resort is an award-winning, adults-only boutique resort on Eagle Beach in Aruba, consistently recognized among the leading resorts in the Caribbean. Owner-managed and internationally known for its sustainability leadership, including Carbon Neutrality, Bucuti & Tara offers associates a professional, caring workplace built on quality and personalized service.

Position Highlights

Security / Bellman. Combining resort security with the personalized service of a luxury hotel bellman, your core purpose is to welcome guests warmly, assist with luggage and maintain a safe and peaceful environment. From arrival to departure, you play an important role in creating memorable guest experiences.

Key Responsibilities

• Welcome guests warmly and professionally, assisting with arrivals, departures, luggage handling and transportation
• Provide attentive, personalized service, anticipating guest needs and assisting with inquiries and requests
• Prepare and maintain guest arrival amenities, including welcome refreshments and cold towels
• Maintain a professional and vigilant security presence throughout the resort
• Conduct regular security patrols, monitor access points and identify potential safety or security concerns
• Respond calmly and professionally to incidents, emergencies and unusual situations
• Maintain accurate security logs, incident reports and shift checklists
• Assist with lost property inquiries and handle recovered belongings according to resort procedures
• Collaborate with Front Office, Housekeeping, Engineering, Beach Services, Food & Beverage and other departments
• Uphold the resort’s standards of grooming, professionalism, guest service and environmental responsibility

Requirements, Skills & Traits

Requirements:

Good command of English; additional languages are an advantage. Previous experience in hospitality, bell services, security or a related guest-facing role is preferred. First aid, CPR or security training is an advantage. Able to safely handle luggage and perform duties involving standing, walking and regular movement throughout the property. Flexible to work rotating shifts, including nights, weekends and holidays. Pre-employment drug screening applies.

Core Skills:

Guest service and luggage handling. Security patrols, access monitoring and incident response. Accurate security logs, incident reports and shift checklists.

Soft Skills:

Warm, approachable and professional, with a genuine passion for hospitality. Strong observation skills, integrity and sound judgment. Calm under pressure, proactive and a strong team player with attention to detail.

Success Metrics

Guests are welcomed warmly and assisted promptly on arrival and departure, patrols and logs are completed accurately, incidents are handled calmly, and the property stays safe and peaceful.

Benefits

• Attractive salaries
• Performance-based bonus opportunities
• Health, dental, vision, life and disability coverage
• Childcare and elderly care support
• Elective benefits for greater flexibility and personalization
• Annual health check-ups and gym memberships
• Savings & Loans program, including green loans at attractive interest rates and competitive savings returns

Employment Culture & Growth

Bucuti & Tara is an award-winning, owner-managed resort and an Equal Opportunity Employer with a smoke- and drug-free workplace. This role pairs guest safety with genuine hospitality and works closely with teams across the resort.

How To Apply

Apply online through the Bucuti & Tara careers portal.