Hostess Full Time

Company Snapshot

Amsterdam Manor Beach Resort is a distinguished boutique hotel located directly across from the white sands of Eagle Beach. Blending iconic Dutch colonial architecture with contemporary Caribbean luxury, we provide an intimate environment known for warm, personalized hospitality and a long-standing commitment to environmental stewardship as an EarthCheck Master Certified property. We value dedicated professionals who take pride in maintaining our reputation for excellence through discipline, teamwork, and genuine care.

Position Highlights

Hostess. As the primary ambassador for our culinary outlets, including the renowned Passions on the Beach, your core purpose is to provide the critical first impression of our guest’s dining experience. You serve as the orchestrator of the dining room, combining professional poise with administrative precision to manage reservations and seating flow. By welcoming guests with “quiet authority” and warmth, you set the stage for the high-standard service that defines Amsterdam Manor.

Key Responsibilities

• Welcome and greet guests with genuine warmth and professionalism upon arrival.
• Manage the reservation system efficiently, ensuring accurate booking and seating assignments.
• Coordinate the flow of the dining room by seating guests in a balanced manner to support the waitstaff.
• Provide accurate information regarding menu offerings, resort facilities, and special dietary accommodations.
• Handle incoming phone calls and reservation inquiries with a solution-oriented and helpful demeanor.
• Maintain the pristine appearance of the restaurant entrance and host station.
• Monitor guest wait times and provide updates with professional patience and grace.
• Collaborate closely with restaurant management and service teams to ensure a seamless overall guest experience.

Requirements, Skills & Traits

Requirements:

Previous experience in a hostess or guest-facing role within a high-standard hospitality environment is preferred. Physical ability to stand for extended periods and move comfortably within a beachfront setting. Flexibility to work varied shifts, including evenings, weekends, and holidays.

Core Skills:

Full fluency in English, Spanish, and Papiamento; knowledge of Dutch is a significant asset. Proficiency with reservation management software (e.g., OpenTable). Strong verbal communication and organizational skills.

Soft Skills:

Naturally outgoing and friendly personality. Professional composure under operational pressure and a proactive mindset.

Success Metrics

Excellence in this role is defined by consistently high guest satisfaction scores regarding the arrival and seating experience. Success is demonstrated through the efficient management of table turnover and the achievement of seamless communication between the host station and the service team. We value the ability to maintain a calm, professional presence even during peak dining hours.

Benefits

• Direct employment agreement with a stable 5-day workweek (40 hours).
• 20 vacation days per year and a dedicated pension plan.
• Comprehensive health and life insurance coverage.
• Monthly wellness activities and gym benefits.
• End-of-year performance bonus and special birthday gift card.
• Employee recognition programs, including Employee of the Month and Year.
• Employee loan and financial support program.

Employment Culture & Growth

Join a vibrant and structured work culture deeply focused on guest satisfaction and environmental stewardship. At Amsterdam Manor, we provide a stable platform for hospitality professionals to master upscale guest service and sustainable resort operations. Over a 1–2 year trajectory, you will have the opportunity to master complex reservation logistics and international service standards, positioning yourself for future leadership or specialized roles within our food and beverage department.

How To Apply

Complete the online application form or submit your resume to the Human Resources Department via email at [email protected].