About this skill
A genuine wish to help and please others, anticipating guests' and customers' needs and going the extra mile.
For candidates
Give an example where you anticipated a need before a guest or customer asked, and the result: a thank-you, a review, a returning guest.
For employers
Describe the service standard you expect. Ask for an example of going beyond the job description for a guest.
How matching works
Matching is most reliable when both the profile and job listing use this same skill and any expected proficiency is set accurately.
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