Tour Receptionist

Company Snapshot

Divi Vacation Club provides premier vacation ownership experiences in Aruba. We focus on creating memorable, seamless stays for our guests while fostering a stable, supportive, and professional environment where our team members can thrive and build rewarding careers.

Position Highlights

As a Tour Receptionist at Divi Vacation Club, you will serve as the welcoming first point of contact for guests arriving for their vacation ownership tours. In this dynamic role, you will blend exceptional hospitality with vital administrative duties to ensure a seamless, organized, and positive experience for both our guests and the sales team.

Key Responsibilities

• Greet and guide vacation ownership tour guests, providing top-tier hospitality from the moment they arrive.
• Process guest check-ins efficiently and accurately reconfirm activity bookings and vouchers.
• Provide comprehensive, professional support to the sales team to facilitate smooth daily operations.
• Execute essential administrative tasks, including data entry, filing, and the preparation of operational reports.

Requirements, Skills & Traits

Requirements

While prior experience is not strictly required, previous experience in a hospitality or receptionist role is considered a strong advantage.

Core Skills

Essential capabilities include proficiency in computer systems for accurate data entry and administrative tasks. Full fluency in English is required to effectively communicate with our international guests. You must also possess strong organizational skills to accurately handle check-ins, bookings, and vouchers.

Soft Skills

The ideal professional is a warm, friendly team player with a genuine passion for hospitality. We are seeking a highly organized and accurate individual who maintains a professional attitude and excellent communication skills, ensuring every guest feels welcomed and valued.

Success Metrics

Excellence in this role is demonstrated by consistently high guest satisfaction upon arrival, the accurate and timely completion of administrative tasks, and seamless coordination with the sales team to ensure all vacation ownership tours run smoothly and efficiently.

Professional Benefits

• Resort discounts
• Platinum Interval International employee membership
• Generous commission structure, incentives and contests with US$ prizes
• An ambitious and growth-oriented work environment

Employment Culture & Growth

At Divi Vacation Club, we offer a stable, professional environment where your organizational skills and welcoming demeanor are highly valued. We support our team members in refining their hospitality expertise, offering a collaborative atmosphere that encourages continuous improvement and long-term career growth within the resort industry.

Application Details

To apply, please send your CV directly to zelda.curiel@diviresorts.com and giorgi.tromp@diviresorts.com.