Restaurant Supervisor Filled

This position has been filled. Current openings are on the Divi Resorts employer profile.

Runs the restaurant floor with the F&B Leaders. You will roster and train staff, inspect set-up, monitor seating and service standards, visit tables, manage stock, cash and daily sales, and resolve guest feedback.

What the job involves

• Assist the F&B Leaders in overseeing daily operations, including banqueting functions and organized events
• Monitor staff attendance and grooming, prepare the duty roster and schedule meal breaks
• Review the logbook, reservations, VIP reports and group activities
• Inspect workstations before opening, ensure service standards for breakfast, lunch and dinner, and monitor seating
• Visit tables to ask guests how they are enjoying their meal, and attend to complaints and feedback
• Guide and train new service staff, and delegate duties to the outlets
• Ensure sufficient stock for daily use and that all stock is accounted for
• Ensure daily cash and credit collections are in order and record the daily sales report
• Keep workstations neat, clean and hygienic, and report equipment malfunctions immediately
• Assist with monthly F&B promotions and take responsibility for sales, revenue and profit and loss

Requirements

• EPI hospitality diploma or 5 years of experience in a similar position
• Fluent in English, Spanish and Dutch
• Able to work different shifts
• Must have a valid Health Card
• Must hold a Dutch passport or a valid work permit
• Food safety and HACCP guidelines
• Service Oriented

Benefits stated in this listing

• Life and Disability Insurance
• Full Attendance and Year-End Bonus
• Vacation Savings Plan
• Dental and Vision Insurance
• Training and Education Allowance