Human Resources Manager Filled

This position has been filled. Current openings are on the Divi Resorts employer profile.

Company Snapshot

Divi Resorts runs three resorts in Aruba, Divi Aruba Phoenix Beach Resort, Divi Village Golf & Beach Resort and Divi Dutch Village Beach Resort, and recruits for the Divi & Tamarijn Aruba All Inclusives. Its teams cover everything behind a guest’s stay, from the front desk and the kitchens to engineering, housekeeping and the golf course.

Position Highlights

As a strategic partner to resort leadership at Divi Village Golf & Beach Resort, you lead every HR function and build a positive, compliant workplace. You will oversee talent acquisition, employee and labor relations, performance and development, compensation, benefits and payroll, compliance and engagement programs.

Key Responsibilities

• Partner with resort leadership to align HR initiatives with business objectives, develop HR policies and programs, and take part in budgeting and workforce planning
• Analyze workforce trends and recommend actions on staffing, retention and succession planning
• Manage full-cycle recruitment and onboarding, and ensure compliance with work permit and immigration requirements
• Foster a positive, inclusive culture, coach managers and employees, and manage employee relations cases, investigations, grievances, counseling, disciplinary meetings and exit interviews
• Oversee performance evaluations, support corrective action and development planning, and coordinate training and career development programs
• Oversee payroll for accuracy and compliance, approve and audit payroll documentation, and support salary reviews and competitive benefits
• Ensure compliance with local labor laws and company policies, maintain confidential employee records, and represent the resort in labor hearings and legal proceedings
• Manage relationships with labor unions and employee representatives, and participate in collective bargaining and dispute resolution
• Develop recognition, wellness and engagement programs, coordinate employee events, and monitor employee satisfaction
• Support workplace safety initiatives and partner with Security and Operations on employee-related incidents
• Conduct regular property walkthroughs, attend management meetings, and stay current with HR trends and employment legislation

Requirements, Skills & Traits

Requirements

• Strong knowledge of Aruba labor legislation and employment practices
• Fluent in Papiamento, English, Spanish and Dutch
• Must hold a Dutch passport or a valid work permit

Preferred

• Bachelor’s degree in Human Resources Management, Business Administration, Hospitality Management or a related field preferred
• Minimum 3–5 years of progressive HR leadership experience, preferably in hospitality
• Experience in a unionized environment preferred
• Professional HR certification is an asset

Core Skills

• Recruitment, employee relations, compensation and benefits administration, training and development, payroll practices and performance management
• Microsoft Office Suite and HRIS
• Organizational and project management skills
• Proficiency in Microsoft Office Suite and Human Resources Information Systems (HRIS)
• Ability to build effective relationships across all levels of the organization

Soft Skills

• Strong leadership, team development, coaching and counseling skills
• Excellent verbal and written communication, sound judgment and confidentiality, strong conflict resolution and decision-making, and a commitment to a positive employee experience
• Strong conflict resolution and problem-solving abilities
• Detail-oriented with the ability to manage multiple priorities
• Strong analytical and decision-making capabilities

Success Metrics

Positions are filled with the right people, employee and labor relations are handled fairly and in compliance, payroll is accurate, engagement and retention improve, and leadership receives sound HR guidance.

Employment Culture & Growth

At Divi Resorts Aruba, people are at the heart of every guest experience. This leadership role shapes the workplace culture of Divi Village Golf & Beach Resort at resorts that are kept in shape year-round, with a training and course allowance that supports your continued professional growth.