Guest Service Representative
Job overview
At the Front Desk of the Divi & Tamarijn Aruba All Inclusives. You will welcome and assist guests, handle check-ins, check-outs and payments, keep financial records, verify receipts and reconcile accounts to support daily operations.
What the job involves
- Welcome guests and handle check-ins and check-outs efficiently and courteously
- Respond to guest inquiries and requests, providing accurate information about resort services and facilities
- Process guest payments and handle cashiering duties according to procedures
- Accurately maintain financial records related to Front Desk transactions
- Verify receipts and supporting documents
- Reconcile guest and cashier accounts, and report any discrepancies
- Carry out administrative tasks that support daily Front Office operations
- Coordinate with other departments to meet guest needs promptly
Requirements
- Front desk experience
- Must hold a Dutch passport or a valid work permit
Benefits stated in this listing
- Life and Disability Insurance
- Full Attendance and Year-End Bonus
- Vacation Savings Plan
- Dental and Vision Insurance
- Training and Course Allowance
How to apply
Send a cover letter and CV to recruiter@megaresorts.com, or hand them in at the HR office at the Tamarijn Aruba All Inclusive.
More about the employer: Divi Resorts on Aruba Jobs.
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What the skills in this listing mean, and guides connected to them.
Understand the skill
Cash Handling
Taking, counting and reconciling cash without errors.
Why this is shown: Required for this job
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