Hostess
Job overview
Company Snapshot
Divi Resorts Aruba is an established collection of beachfront resort properties on Eagle Beach, known for warm Caribbean hospitality. Divi Resorts offers a structured, dependable workplace where team members can build a stable, long-term career.
Position Highlights
Hostess. As the first point of contact in the restaurant, your core purpose is to give every guest a warm welcome and a smooth start to their meal. You will prepare the dining room and host stand, manage reservations and seating, check in with guests during service and support the service team so each meal period runs well.
Key Responsibilities
- Check table set-up, station assignments and the logbook before each meal period, and assist in resetting tables
- Check the reservations book for VIPs and open times, and take reservations using proper telephone answering techniques
- Ensure menus are clean, dry and in good condition, and keep the hostess stand clean, neat and organized
- Check with the Supervisor or Chef on the buffet and specials, and inform the team of unavailable items
- Warmly and graciously greet all guests upon arrival
- Handle seating and overflow according to procedures, courteously, efficiently and consistently
- Accommodate guests' special needs, and visit tables during service to inquire about the meal
- Monitor the service, check stations and stock, order as necessary and assist service personnel whenever needed
- Check the house count and catering activities daily
Requirements, Skills & Traits
Requirements:
MAVO high school diploma with 5 years of experience as a hostess or server. Fluent in English, Spanish and Dutch. Great computer skills. Must have a valid Health Card. Must hold a Dutch passport or a valid work permit.
Core Skills:
Reservation handling and professional telephone etiquette. Seating and table management according to procedures. Dining room set-up and preparation. Computer skills for reservation and daily records.
Soft Skills:
Warm, gracious and courteous with guests. Organized and consistent under pressure during busy service periods. Attentive to guests' special needs and supportive of the service team.
Success Metrics
Guests are welcomed warmly and seated efficiently, reservations and VIP arrivals are handled accurately, and wait times and overflow are managed according to procedure. The host stand and menus are always presentable, and the service team is well supported throughout each meal period.
Benefits
- Life and Disability Insurance
- Full Attendance and Year-End Bonus
- Vacation Savings Plan
- Dental and Vision Insurance
- Training and Education, or Course, Allowance
Employment Culture & Growth
At Divi Resorts Aruba, the restaurant teams shape a key part of every guest's stay. This guest-facing role offers well-defined standards and procedures within an established resort group, with a training and course allowance that supports your continued development in food and beverage service.
How To Apply
Send your Cover Letter and CV to email recruiter@megaresorts.com or pass by the HR Office located at the Tamarijn Beach Resort
Benefits
- Compensation & Financial Benefits Competitive pay, bonuses, pension, or other financial benefits.
- Growth & Development Career progression, training, mentoring, or professional development.
- Health & Wellness Health coverage, wellness support, or related employee programs.
- Time Off Paid vacation, public holidays, personal leave, or wellness days.
- Workplace Perks Staff discounts, meals, transport, or other workplace extras.
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