General Manager Filled

Company Snapshot

Amsterdam Manor Beach Resort is a boutique resort across from Eagle Beach in Aruba, known for its Dutch colonial-style architecture and warm, personalized hospitality. An EarthCheck Master Certified property, Amsterdam Manor offers a supportive, team-oriented workplace for professionals who take pride in excellent service.

Position Highlights

General Manager. As the operational and strategic lead, your core purpose is to drive the success of both Amsterdam Manor Beach Resort and MVC. This hands-on leadership role requires a balance of high-level business planning, financial oversight, and active guest engagement, ensuring the resorts remain leaders in quality, culture, and profitability.

Key Responsibilities

• Lead the overall operations of Amsterdam Manor Beach Resort and MVC, ensuring consistent excellence
• Develop and execute comprehensive business plans that drive growth, revenue, and profitability
• Inspire and mentor department leaders to build a culture of accountability and professional growth
• Deliver exceptional guest experiences through operational excellence and highly personalized service
• Oversee financial performance, including revenue management, budgeting, and long-term strategic planning
• Partner with Sales and Marketing teams to strengthen brand positioning and commercial outcomes
• Ensure full compliance with health, safety, sustainability, and operational standards
• Cultivate and maintain strong relationships with guests, local business partners, and the community

Requirements, Skills & Traits

Requirements:

A Bachelor’s or Master’s degree in Hospitality Management, Business Administration, or a related field is required. A minimum of 15 years of senior hotel management experience is essential, with proven success leading full-service hotel or resort operations. Must be fluent in English and Dutch.

Core Skills:

Extensive experience in financial management, budgeting, revenue management, and strategic planning. Comprehensive operational knowledge of Food and Beverage departments. Caribbean hospitality market knowledge is considered a distinct advantage.

Soft Skills:

Exceptional leadership, coaching, and people development capabilities. Strong communication and relationship-building skills. Flexible and adaptable to travel and varying operational needs.

Success Metrics

Strategic objectives are met through clear execution and growth in profitability. Department leaders show measurable development in accountability and service delivery. Guest satisfaction scores and brand positioning remain high, supported by stable operational and financial management.

Benefits

• 5-day workweek
• Paid vacation days based on years of service
• End-of-year performance bonus
• Birthday incentive
• Health and life insurance
• Pension and financial support

Employment Culture & Growth

Amsterdam Manor Beach Resort and MVC value a leadership style that is both strategic and approachable. This role is for a seasoned professional who thrives in a hands-on environment and enjoys building strong teams. You will have the platform to shape the future of the properties, fostering a culture of excellence and sustainability while working in one of the most beautiful locations in the world.

How To Apply

Complete the online application form, or send the completed application form together with your resume to the Human Resources Department at recruitment@amsterdammanor.aw.