Crew Member

Company Snapshot

Delphi Watersports is a leading watersports company on the island with over 30 years of operating experience in the industry. Established in 1992, we are a family-managed business that has earned a reputation for excellence, highlighted by our status as a multi-year recipient of the TripAdvisor Travelers’ Choice and Hall of Fame awards. We provide an unsurpassable variety of water and land activities—from exhilarating jetski rides to tranquil sunset cruises—with a focus on personalized family-style service that turns first-time visitors into lifelong friends. Our mission is to protect Aruba’s marine ecosystems while delivering high-quality, professional experiences through top-of-the-line equipment and a commitment to safety.

Position Highlights

Crew Member. In this essential role based at our activity center in front of the Hyatt Regency Resort, you serve as a critical member of our sailing operations. Your core purpose is to deliver the highest standard of safety and hospitality on the water, assisting the Captain with vessel maneuvers while acting as a primary host for our international guests. You contribute to the professional stability of our tours by ensuring every snorkeling trip and sunset cruise is executed with technical precision and genuine warmth.

Key Responsibilities

• Assist the Captain with vessel maneuvers, anchoring, and secure docking procedures.
• Manage professional guest boarding and provide detailed safety briefings before departure.
• Act as a primary host during snorkeling trips, ensuring guest safety in the water and providing assistance with gear.
• Facilitate food and beverage service during sunset cruises with a focus on professional poise.
• Perform routine maintenance and cleaning of the catamaran to maintain our rigorous standards of presentation.
• Monitor guest well-being and environmental conditions to ensure a safe and comfortable experience.
• Collaborate with the shoreside team to ensure seamless tour transitions and equipment readiness.

Requirements, Skills & Traits

Requirements:

Excellent swimming skills and a high level of comfort working in a marine environment. Full fluency in English, Dutch, and Spanish (speaking). Strong physical stamina for performing manual labor on a moving vessel. Flexibility to work on weekends and holidays and availability to be on call after office hours.

Core Skills:

Basic knowledge of sailing techniques, vessel maintenance, and maritime safety protocols. Familiarity with local reefs and coastal landmarks. Valid First Aid and CPR certifications are considered a significant advantage.

Soft Skills:

A proactive, guest-centric approach characterized by quiet authority. Exceptional interpersonal skills with a collaborative, solution-oriented attitude.

Success Metrics

Success in this role is defined by the impeccable safety and satisfaction of our guests during every sailing excursion. You demonstrate excellence through the seamless execution of vessel maneuvers and the clarity of your guest communications. A high-performing crew member maintains the pristine condition of the catamaran while proactively anticipating guest needs, reflecting the professional reliability and hospitality of the Delphi brand.

Benefits

• Competitive salary reflecting technical skill and dedication.
• Performance-based compensation, including tips and bonuses.
• Opportunities for professional growth and specialized maritime certifications.
• Stable, long-term employment within a highly respected and well-regarded family business.
• A vibrant work environment on Aruba’s premier coastline.

Employment Culture & Growth

Join a workplace defined by professional stability and the easy, pleasant camaraderie of the Delphi Family. At Delphi Watersports, we prioritize the development of our team, fostering an environment where technical excellence and personalized hospitality go hand in hand. Over a 1–2 year trajectory, you will have the opportunity to master complex maritime operations and guest relations, positioning yourself for future leadership or specialized roles within our regional portfolio.

How To Apply

Submit your CV and a short motivation letter via email at bmaduro.delphi@gmail.com. For additional inquiries, you may contact us at +297 733 5680.