About this skill

Recommending upgrades, add-ons or extra products that genuinely suit the customer, to raise the value of each sale or guest stay.

For candidates

Give an example with a number: room upgrades sold per week, add-on rate at the counter, average bill increase. Say how you decide what to offer; good upselling is about fit, not pressure.

For employers

Say whether there are incentives and what customers are offered. In the interview, play a guest and see whether the candidate asks questions before recommending.

How matching works

Matching is most reliable when both the profile and job listing use this same skill and any expected proficiency is set accurately.

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