Restaurant Supervisor

Company Snapshot

Amsterdam Manor Beach Resort is a boutique resort across from Eagle Beach in Aruba, known for its Dutch colonial-style architecture and warm, personalized hospitality. An EarthCheck Master Certified property, Amsterdam Manor offers a supportive, team-oriented workplace for professionals who take pride in excellent service.

Position Highlights

Restaurant Supervisor. This full-time Food & Beverage position is 40 hours per week, with shifts including evenings, weekends and public holidays, and reports to the Restaurant Manager or F&B Manager. Your core purpose is to supervise service across assigned outlets, including Horizons, Passions on the Beach and MVC Eagle Beach/Tulip, staying active on the floor, coordinating your team and maintaining service, cleanliness and operational standards. The role also includes cash handling, inventory checks and accurate shift reporting.

Key Responsibilities

• Supervise restaurant and bar service during breakfast, lunch, dinner and special events, stepping in to support hosting, table service and beverage preparation when needed
• Lead pre-shift briefings, coordinate reservations and seating, and ensure service areas and equipment are clean and ready
• Train and coach employees, assist with scheduling and shift coverage, and report attendance or performance concerns to management
• Handle guest requests and concerns professionally, escalating serious matters to F&B Management
• Work with the Kitchen and other departments to maintain food and beverage quality, presentation and service timing
• Oversee accurate POS use, billing, cash handling and shift closing reports, reporting discrepancies to management and Accounting
• Monitor beverage stock and product usage, assist with deliveries and inventory records, and help reduce waste
• Complete opening, closing and shift handover procedures, and follow up on maintenance or equipment issues
• Support food safety, HACCP, responsible alcohol service, health and safety, and sustainability standards

Requirements, Skills & Traits

Requirements:

Minimum MBO/EPI diploma in Hospitality, Food & Beverage or a related field, or equivalent practical experience. Minimum 2–3 years of relevant restaurant or Food & Beverage operations experience; previous experience as a Restaurant Supervisor, Shift Leader or Senior Waiter is preferred. Additional hospitality supervision or leadership training, and experience in a hotel or high-volume restaurant, are advantages. Communication skills in English, Dutch, Spanish and Papiamento. Availability for evening, weekend and public holiday shifts. Ability to work in fast-paced indoor and outdoor settings, with extended standing and walking and occasional lifting and carrying of items weighing 30–50 pounds.

Core Skills:

Strong guest service and complaint-handling skills, with the ability to lead, coach and organize a restaurant and bar team. Good knowledge of Food & Beverage service, menus and daily operations. Experience with ALOHA POS and the ability to use YellowDog and other systems.

Soft Skills:

Strong communication, organization and problem-solving skills, with a calm, professional approach during busy shifts.

Success Metrics

Service runs smoothly across the assigned outlets, guests are looked after professionally, the team is coached and well coordinated, and cash, inventory and shift reports are accurate.

Benefits

• 5-day workweek
• Paid vacation days based on years of service
• End-of-year performance bonus
• Birthday incentive
• Health and life insurance
• Pension and financial support

Employment Culture & Growth

At Amsterdam Manor Beach Resort, the Restaurant Supervisor leads from the floor across several outlets. This role offers hands-on leadership experience within an award-winning, sustainability-focused boutique resort.

How To Apply

Complete the online application form, or send the completed application form together with your resume to the Human Resources Department at recruitment@amsterdammanor.aw.