Housekeeping Supervisor Full Time

We are looking for a new team member to join our team. If you are passionate about your field, this is the right opportunity for you.

Responsibilities

• Monitor the staff attendance daily.
• Review staffing radios and handout staff assignments.
• Follow up on equipment maintenance.
• Pick up radio and keys at beginning of shift.
• Report undesirable visitors to security immediately.
• Handle guest/employee injuries promptly and according to hotel procedures.
• Inspect linen and supply closets on all floors for maintenance, cleanliness and stock.
• Check Room Attendant’s carts for maintenance, cleanliness and stock.
• Check Room Attendants cleaning supplies; make sure they are approved.
• Check all vacant rooms and report any discrepancies.
• Check rooms for possible repairs and follow up with maintenance.
• Inspect the VIP rooms.
• Guide, motivate and encourage performance of staff.
• Consistently train attendants’ standards.
• Conduct weekly standard training.
• Conduct orientation and on-the-job training for all employees.
• Coach and counsel employees when needed and always with fair and equal treatment.
• Accept and communicate employee feedback.
• In case of shortage, fi ll in to complete the job.
• Spot check room attendants cleaning results.
• Attend meetings as scheduled.
• Sign-out beeper/radio and housekeeping keys, log all keys in logbook.
• Inspect all completed rooms and ensure that all clean rooms meet hotel’s quality standards.
• Turn completed inspection sheets to Asst. Housekeeper/Housekeeper on a daily basis.
• Monitor employee’s lunch break.
• Check attendants sheets during lunch break and at the end of the shift.
• Inspect check-out rooms in time and report to Front Desk.
• Prioritize early arrivals and VIP rooms.
• Check all expected departure rooms and check-out rooms and communicate with room attendants to prioritize rooms.
• Monitor “Do Not Disturb” rooms following hotel procedures on DND rooms and report any discrepancies at once.
• Inspect offices, follow up on cleanliness.
• Inspect Hospitality room for cleanliness, maintenance and stock.
• Count and log all dirty and clean linen in log book.
• Inspect public areas, public restrooms, restaurants and pool area.
• Report all maintenance problems on a work order and follow up accordingly.
• Inspect rooms daily using the inspection list.
• Communicate with Assistant Housekeeper/Housekeeper continuously.
• Anticipate guest needs as necessary.
• Secure all lost and found items at storage of lost and found items.
• Take monthly linen inventory at end of the month.
• Check incoming and outgoing laundry.
• Walk through assigned areas that have been completed and check to see that they are cleaned to standards.

Requirements & Qualifications

• High School Diploma (EPB/MAVO as a minimum)
• Has worked at least 2 years in Housekeeping and has demonstrable knowledge of Housekeeping Operations
• Has had Supervisory Training
• Has good leadership and communication skills
• Can understand and speak Papiamento and Spanish
• Has a Dutch Passport or a valid work permit

Benefits

• Life & Disability Insurance
• Full Attendance & Year-End Bonus
• Vacation Savings Plan
• Dental & Vision Insurance
• Training & Course Allowance

How To Apply

Send your Cover Letter and CV to email [email protected] or pass by the HR Office located at the Tamarijn Beach Resort

Tagged as: Communication skills, Computer proficient, Friendly personality, Leadership skills, Multitasking, Organized, Problem solving, Work independently