Assistant Operations Manager Full Time NEW

Job Title: Assistant Operations Manager

Employment Type: Full-time

Location: Delphi Watersports back-office in the area of Noord

Note: the job requires being available to work on weekends/holidays and being on call after office hours

Company Description

Delphi Watersports is a leading watersports company on the island with over 30 years of operating experience in the industry. We offer over 15 different water and land activities, including tours and equipment rental. Our main front office location is on the beach in front of the Hyatt Regency hotel. We have customers ranging from repeat-guests to first time visitors to the island. We pride ourselves on offering exceptional client relationship services and providing our guests with unforgettable experiences on the water and on land. Our team is made up of passionate individuals who are dedicated to sharing their love for watersports and land activities with our customers.

Job Description

Our team is looking for a dedicated Assistant Operations Manager to strengthen our daily logistical and supervisory functions. This role is essential for maintaining the high standards of service Delphi Watersports is known for. You will provide critical support to the Operations Manager by coordinating daily tour schedules, supervising the operational flow between the back-office and our Hyatt Regency beach location, and ensuring all equipment and team members are prepared for peak performance. The role involves high-level internal communication to maintain operational overviews and ensure our diverse range of 15+ activities runs seamlessly and safely.

Are you a good fit?

We are looking for a motivated professional with a “quiet authority” and excellent interpersonal skills. You should be a solution-oriented leader who can manage complex logistics with a patient and positive attitude. The ideal candidate thrives in a fast-paced environment and takes pride in ensuring professional stability across the team, while identifying opportunities to improve our guest experiences and operational efficiency.

Minimum requirements

• Fluent in English, Dutch, and Spanish (speaking and writing skills)
• Proven leadership or supervisory experience within the tourism or hospitality sector
• Exceptional time management and prioritization skills
• Proactive mindset with the ability to work effectively under pressure
• Collaborative attitude and strong team-player mentality
• Intermediate computer proficiency, including Microsoft Office and reservation systems

Additional pro’s

• Previous experience in operations management specifically within watersports or tours
• Technical knowledge of watersports equipment and maintenance schedules
• Familiarity with local maritime regulations and safety protocols
• Additional language skills (e.g., German, French, or Portuguese)

Benefits

We offer a competitive salary that reflects your expertise, with room for additional performance-based compensation through commissions or bonuses. You will join a stable, reputable company that values professional growth and provides a supportive environment for career advancement in the island’s vibrant tourism industry.

Contact

Are you interested? Then please send us your CV and a short motivation to [email protected]