About this skill

Approaching work, colleagues and challenges with optimism and energy, which lifts the team and the guest experience.

For candidates

Show it through examples: a difficult period you helped the team through, recognition from guests or managers.

For employers

Say what the work involves on a hard day. References from previous supervisors tell you more than interview answers.

How matching works

Matching is most reliable when both the profile and job listing use this same skill and any expected proficiency is set accurately.

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