Front Office Supervisor
Full time @Bucuti & Tara Beach Resort in Front Desk , in Guest Service , in Hospitality Shortlist Email JobJob Detail
-
Job ID 920
-
Career Level Supervisor
-
Experience 2 Years
-
Industry Hospitality
-
Qualifications Bachelors Degree
Job Description
As a Front Office Supervisor, you are responsible for the coordination of an efficiently run Front Office department including our Concierge- and Bellman/Security team to ensure guest- and employee satisfaction. Continually supervise, train, and monitor compliance of all existing- and new processes, policies, and procedures, as well as updating these when necessary.
EXPECTATIONS
– Excellent Customer Service Skills with a friendly and outgoing personality
– Ability to train, coach, motivate, and discipline a team of Front Office associates
– Must have strong attention to detail, be highly organized, and capable of effective and efficient multi-tasking
– A solution-oriented problem solver with a customer-focused orientation
– Ability to effectively communicate and interact with all levels within the resort
QUALIFICATIONS
– Minimum 2 years experience in a similar position with Hotel Operations
– Degree in Hotel/Hospitality Management or relevant field
– Excellent written and oral communication skills
– Knowledge of Microsoft Office Programs
– Proficiency in English and a minimum of one other European language such as Italian and/or German. Dutch and Spanish are a plus.
Bucuti & Tara Beach Resort is proud to be an Equal Opportunity Employer
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Bucuti & Tara Beach Resort is a smoke and drug-free work environment. Applicants will be submitted to a pre-employment drug test and are subject to random drug testing once employed.
Required skills
Other jobs you may like
-
Customer Experience Featured
- @ Bocobay
- Bakval 1W