As a Front Office Supervisor, you are responsible for the coordination of an efficiently run Front Office department including our Concierge- and Bellman/Security team to ensure guest- and employee satisfaction. Continually supervise, train, and monitor compliance of all existing- and new processes, policies, and procedures, as well as updating these when necessary.

EXPECTATIONS

• Excellent Customer Service Skills with a friendly and outgoing personality
• Ability to train, coach, motivate, and discipline a team of Front Office associates
• Must have strong attention to detail, be highly organized, and capable of effective and efficient multi-tasking
• A solution-oriented problem solver with a customer-focused orientation
• Ability to effectively communicate and interact with all levels within the resort

QUALIFICATIONS

• Minimum 2 years experience in a similar position with Hotel Operations
• Degree in Hotel/Hospitality Management or relevant field
• Excellent written and oral communication skills
• Knowledge of Microsoft Office Programs
• Proficiency in English and a minimum of one other European language such as Italian and/or German. Dutch and Spanish are a plus.

Bucuti & Tara Beach Resort is proud to be an Equal Opportunity Employer

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Bucuti & Tara Beach Resort is a smoke and drug-free work environment. Applicants will be submitted to a pre-employment drug test and are subject to random drug testing once employed.