What I like in my profession ins working with people and supporting them accurately. Furthermore work with company goals and grow with the company.

One of my main purposes is to solve all kinds of issues with the right and positive attitude.
I’m a person who likes to learn more and understand the organization and its people to provide constructive feedback and suggestions. I’m enthusiastic, flexible , and very accurate and communicate well at all levels in an organization.

CIURRICULUM VITAE

Personal Data

Name: Ahira Lozano

Adress: Esmeralda # 27

Place of residence: Aruba

Telephone: 568 8351

Email: [email protected]

Gender: Female

Date of birth: Dec 11, 1973

Nationality: Dutch

Driver license: B

Education additional courses

– MAVO John Wesley College , 1986

– Office Management : B&P Interface , 1982

– Secretarial management :B&P Interface, 1982

– Type Diploma: Gerardus cursus, 1990

– MS Office Word & Excel: Gerardus cursus, 1990

– Business correspondence English: IMM institute, 2002

– Public Speaking : Berkel Associates, 2003

– Small business administration: Data Tech, 2000

– Focus on you: Berkel Associates, 2012

Work Experience

Aruba Lotto May 2014 until January 24 , 2020

Responsible for instant development Lotto in Aruba, execute training for retailers and employees. Leadership experience in the sales management. Coordinate the implementation of the strategic development plan to maximize the resources and to reach established sales goals .Specialized reporting and make marking plan for any promotion for making more sales and reach budget every month. Working with agents to develop individual plans and program to improve sales. Administer quarterly qualitative research focusing on pretesting of new games with players.

Frasa Trading

Frasa Trading international March 25, 2013 – May 1, 2014

Brand Representative: tasked with developing brand awareness in a specific number of retail stores within Aruba; I was responsible for the development of assigned brand on the Aruban market. I was responsible for the marketing , portfolio and also for the proper administration accordance with the rules and procedures of the company. Purchasing for my brands, in put weekly report (target, sales) Meet with merchandisers and sales on weekly basis willing to take ownership, work with sales team to drive sales.

Aruba Bank

Aruba bank N.V. September 10,2012-March ,2013

Retail Special Assets officer: recovery of outstanding balances of loans and other facilities, restructuring and amendment of loans, negotiations with clients and investigate whereabouts of clients, respossession of cars and reporting cases.

Marriott Executive -December 2009-2012

Promote our product of timeshare through the phone/desk with our customer of Aruba owner and other. Handling of complain and issues and guest service (concierge service). Keep track of all customer administration.

Marriott Vacation Club -December 2007-September 2009

Assistant to the Director of Marketing and Sales, all administration tasks regarding promotion of products, payroll docs, schedules and collaterals, timeshare and administrative tasks regarding closing process, quality assurance , complaint/issue and reservations.

Marriott Resort & Stellaris Casino Aruba: June 2006-September 2007

Casino Auditor and Operations Control; control and report daily slip/soft count team weekly report to GM-Casino and Financial Controller.

Interbank: December 2005-January 2006

Selling of banking products to clients, credit cards, Mortgage, Personal Loans, Bancassurance or all of these. Help customers open and manage bank accounts and finances. Advise clients on financial services and resolve issues. Reach out to prospective customers to sell our services.

Costa Linda Beach Resort January 1996-December 2005

Secretarial and administration for Financial Controller and Assistant Controller. Payroll docs preparation and helping accounts receivable timeshare and vendor and customer services when  timeshare owner  payment procedure.

Skills/Hobbies

• Computer skills : MS Word & Excel and Internet
• Languages : Papiamento, English, Spanish and Dutch
• Hobbies: Decorating, music, walking / running