
Housekeeping Supervisor
Full time @Divi Resorts posted 1 month ago in Hospitality , in Housekeeping Shortlist Email JobJob Detail
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Job ID 28183
- Career Level Supervisor
- Experience 2 Years
- Industry Hospitality
- Qualifications EPB
Job Description
We are looking for a new team member to join our team.
If you are passionate about your field, this is the right opportunity for you.
Responsibilities
- Monitor the staff attendance daily.
- Review staffing radios and handout staff assignments.
- Follow up on equipment maintenance.
- Pick up radio and keys at beginning of shift.
- Report undesirable visitors to security immediately.
- Handle guest/employee injuries promptly and according to hotel procedures.
- Inspect linen and supply closets on all floors for maintenance, cleanliness and stock.
- Check Room Attendant’s carts for maintenance, cleanliness and stock.
- Check Room Attendants cleaning supplies; make sure they are approved.
- Check all vacant rooms and report any discrepancies.
- Check rooms for possible repairs and follow up with maintenance.
- Inspect the VIP rooms.
- Guide, motivate and encourage performance of staff.
- Consistently train attendants’ standards.
- Conduct weekly standard training.
- Conduct orientation and on-the-job training for all employees.
- Coach and counsel employees when needed and always with fair and equal treatment.
- Accept and communicate employee feedback.
- In case of shortage, fi ll in to complete the job.
- Spot check room attendants cleaning results.
- Attend meetings as scheduled.
- Sign-out beeper/radio and housekeeping keys, log all keys in logbook.
- Inspect all completed rooms and ensure that all clean rooms meet hotel’s quality standards.
- Turn completed inspection sheets to Asst. Housekeeper/Housekeeper on a daily basis.
- Monitor employee’s lunch break.
- Check attendants sheets during lunch break and at the end of the shift.
- Inspect check-out rooms in time and report to Front Desk.
- Prioritize early arrivals and VIP rooms.
- Check all expected departure rooms and check-out rooms and communicate with room attendants to prioritize rooms.
- Monitor “Do Not Disturb” rooms following hotel procedures on DND rooms and report any discrepancies at once.
- Inspect offices, follow up on cleanliness.
- Inspect Hospitality room for cleanliness, maintenance and stock.
- Count and log all dirty and clean linen in log book.
- Inspect public areas, public restrooms, restaurants and pool area.
- Report all maintenance problems on a work order and follow up accordingly.
- Inspect rooms daily using the inspection list.
- Communicate with Assistant Housekeeper/Housekeeper continuously.
- Anticipate guest needs as necessary.
- Secure all lost and found items at storage of lost and found items.
- Take monthly linen inventory at end of the month.
- Check incoming and outgoing laundry.
- Walk through assigned areas that have been completed and check to see that they are cleaned to standards.
Requirements and Qualifications
- High School Diploma (EPB/MAVO as a minimum)
- Has worked at least 2 years in Housekeeping and has demonstrable knowledge of Housekeeping Operations
- Has had Supervisory Training
- Has good leadership and communication skills
- Can understand and speak Papiamento and Spanish.
- Has a Dutch Passport or a valid work permit
Benefits
- Life and Disability Insurance
- Full Attendance and Year-End Bonus
- Vacation Savings Plan
- Dental and Vision Insurance
- Training and Course Allowance
How To Apply
Send your Cover Letter and CV to email recruiter@megaresorts.com or pass by the HR Office located at the Tamarijn Beach Resort
Required skills
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