Banquets Coordinator

We are looking for a new team member to join our team If you are passionate about your field, this is the right opportunity for you

Responsibilities

• Discuss the function with a client, ascertaining and noting his exact needs
• Show the client the various facilities available, advising and discussing the merits of the various options
• Advise and discuss the choice of menus
• Advise and discuss alcoholic and non-alcoholic beverage requirements
• Advise and discuss table plans
• Ascertain what entertainment, if any, is required Ensure that bands, discos, or entertainment have been booked as directed
• Ascertain what table appointments, eg flowers are required
• Confirm the availability of the facilities required
• Monitor and control provisional and confirmed function bookings and ensure that no double bookings occur
• Confirm all details in writing to the guest
• Update status board and advise all departments once confirmation of the function is received, normally under the general manager’s signature
• Constantly aware of new business opportunities and action these
• Be available to conference organizers at all times during a conference
• Ensure the cleanliness of all conference and function rooms
• Ensure that all necessary stationery requirements are in place
• Ensure that all the equipment requested is in position and in working order, particularly audio and sound systems
• Ensure that water jugs, glasses and refreshments are replenished at regular intervals
• Ensure that the requested refreshments are served timely
• Ensure the provision of quality food and service, to the requirements and satisfaction of the customer
• Plan and cost menus, making sure that budgetary limits and prescribed menus are adhered to
• Ensure correct and timeous completion of all administrative work
• Ensure that cash-up procedures are strictly adhered to
• Ensure that all monies are banked in accordance with laid-down procedures
• Ensure that staff records are up to date and kept in accordance with company and statutory requirements
• Ensure that the agreed budgeted targets are achieved or bettered
• Ensure that the food and liquor costs are maintained at their agreed levels and that the correct profit margins are achieved
• Ensure that once a booking is confirmed, all details and requirements are noted, using a check list, so that nothing is forgotten, eg.:
  • number of covers
  • where to assemble
  • where to serve
• Liaise or ensure liaison with the client a few days before the function to confirm exact numbers, in turn informing the appropriate departmental heads
• Ensure that duty rosters are compiled, making certain that adequate numbers of experienced permanent and casual waiting staff will be on duty
• Greet the host and circulate during the course of the function to ensure availability in the event of a problem or complaint
• Ensure that the accounts departments receives accurate information to enable it to correctly bill the client
• Give feedback on guest letters and comments
• Any other reasonable duties as required

Requirements and Qualifications

• Highschool Diploma or MBO Diploma with 5 years of experience in a relevant position
• Fluent in English, Papiamento, Spanish and Dutch
• Knowledge of F&B Operations
• Supervisory Training is a plus
• Good Computer skills
• Strong leadership skills
• Good communication skills
• Service oriented and Team Player
• Has great suggestive upselling skills
• Ability to understand guest inquiries and provide responses promptly and correctly
• Ability to handle complaints and issues in a calm and courteous manner
• Has a Dutch Passport or a valid work permit

Benefits

• Life and Disability Insurance
• Full Attendance and Year-End Bonus
• Vacation Savings Plan
• Dental and Vision Insurance
• Training and Course Allowance

How To Apply

Send your Cover Letter and CV to email recruiter@megaresorts.com or pass by the HR Office located at the Tamarijn Beach Resort