Housekeeping Supervisor

Full time @Divi Resorts in Hospitality , in Housekeeping
  • J.E. Irausquin Blvd. 41 at Tamarijn Beach Resort View on Map
  • Post Date : May 21, 2025
  • 0 Application(s)
  • View(s) 31
Email Job

Job Detail

  • Job ID 28183
  • Career Level  Supervisor
  • Experience  2 Years
  • Industry  Hospitality
  • Qualifications  EPB

Job Description

We are looking for a new team member to join our team.

If you are passionate about your field, this is the right opportunity for you.

Responsibilities
  • Monitor the staff attendance daily.
  • Review staffing radios and handout staff assignments.
  • Follow up on equipment maintenance.
  • Pick up radio and keys at beginning of shift.
  • Report undesirable visitors to security immediately.
  • Handle guest/employee injuries promptly and according to hotel procedures.
  • Inspect linen and supply closets on all floors for maintenance, cleanliness and stock.
  • Check Room Attendant’s carts for maintenance, cleanliness and stock.
  • Check Room Attendants cleaning supplies; make sure they are approved.
  • Check all vacant rooms and report any discrepancies.
  • Check rooms for possible repairs and follow up with maintenance.
  • Inspect the VIP rooms.
  • Guide, motivate and encourage performance of staff.
  • Consistently train attendants’ standards.
  • Conduct weekly standard training.
  • Conduct orientation and on-the-job training for all employees.
  • Coach and counsel employees when needed and always with fair and equal treatment.
  • Accept and communicate employee feedback.
  • In case of shortage, fi ll in to complete the job.
  • Spot check room attendants cleaning results.
  • Attend meetings as scheduled.
  • Sign-out beeper/radio and housekeeping keys, log all keys in logbook.
  • Inspect all completed rooms and ensure that all clean rooms meet hotel’s quality standards.
  • Turn completed inspection sheets to Asst. Housekeeper/Housekeeper on a daily basis.
  • Monitor employee’s lunch break.
  • Check attendants sheets during lunch break and at the end of the shift.
  • Inspect check-out rooms in time and report to Front Desk.
  • Prioritize early arrivals and VIP rooms.
  • Check all expected departure rooms and check-out rooms and communicate with room attendants to prioritize rooms.
  • Monitor “Do Not Disturb” rooms following hotel procedures on DND rooms and report any discrepancies at once.
  • Inspect offices, follow up on cleanliness.
  • Inspect Hospitality room for cleanliness, maintenance and stock.
  • Count and log all dirty and clean linen in log book.
  • Inspect public areas, public restrooms, restaurants and pool area.
  • Report all maintenance problems on a work order and follow up accordingly.
  • Inspect rooms daily using the inspection list.
  • Communicate with Assistant Housekeeper/Housekeeper continuously.
  • Anticipate guest needs as necessary.
  • Secure all lost and found items at storage of lost and found items.
  • Take monthly linen inventory at end of the month.
  • Check incoming and outgoing laundry.
  • Walk through assigned areas that have been completed and check to see that they are cleaned to standards.
Requirements and Qualifications
  • High School Diploma (EPB/MAVO as a minimum)
  • Has worked at least 2 years in Housekeeping and has demonstrable knowledge of Housekeeping Operations
  • Has had Supervisory Training
  • Has good leadership and communication skills
  • Can understand and speak Papiamento and Spanish.
  • Has a Dutch Passport or a valid work permit
Benefits
  • Life and Disability Insurance
  • Full Attendance and Year-End Bonus
  • Vacation Savings Plan
  • Dental and Vision Insurance
  • Training and Course Allowance
How To Apply

Send your Cover Letter and CV to email recruiter@megaresorts.com or pass by the HR Office located at the Tamarijn Beach Resort

Required skills

Other jobs you may like